Topic

Payment Statuses

2 articles

Acceptance and operations

Pending payments in LATAM: why they pile up and when they should expire

Many LATAM payment methods confirm later, so pending piles up, and this guide shows how to split it and when each method should expire.

8 min read

Card, SPEI, Pix, Cash voucher → Pending → Paid, Expired, StuckCardSPEIPixCash voucherPendingstatus check · expiry rulePaidExpiredStuck

Acceptance and operations

How to calculate payment approval rate correctly

Approval rate is approved payments divided by approved plus declined. Pending payments and technical errors stay out of it. Here is the formula, a worked example, and the mistakes that make the number lie.

8 min read

Approval rate example: 52% when counted naively, 74.3% when counted correctly